Pramila Mathew

Coaching and Mentoring

Coaching and mentoring are popular capacity-building tools, especially in the area ofleadership development. They are often mentioned in proposals and reviews as keyelements of good capacity-building practice. Yet despite their current status, many ofus a... Read >

Should Training Providers be Organizational Development Partners or MereService Providers?

How can the effectiveness of soft skills training programs be measured? How long does it take for learning in the training room to me transferred to tangible skill development or a behavioral change? Are Training Organizations today a mere Service prov... Read >

Perfecting Workplace Communication Skills – Written Communication

Written communication, otherwise known as business writing in workplace parlance, enables transmission of information in a uniform manner and provides a permanent record of communication for future reference. Improving writing skills is very sought after ... Read >

Perfecting Workplace Communication Skills – Verbal Communication

The Importance of verbal communication skills in today's business world cannot be undermined. It forms the foundation upon which all deals are based upon. Whether it is horizontal, vertical or lateral communication, evidence suggests that a good disposure... Read >

3 Time Tested Useful Tips For Effective Listening

Effective listening is one of the most desired skills that all organizations urge their employees to attain. Listening is an ability that is taken for granted, and often erroneously interchanged with hearing. Effective listening can be quite challenging ... Read >

Emotionally Intelligent Communication

All of us are familiar with the defining guidelines of workplace behavior. But when stress takes a toll in the office environment, tempers start to fray and many times lead to outbreaks of ‘unprofessional behavior'. This is where emotionally intelligent... Read >

Can Emotional Intelligence Be Successfully Incorporated In Daily Life?

Emotional Intelligence is a relatively new concept in psychology. It can make a great difference in the way various matters are perceived because it determines the way we handle ourselves and others. Handling emotions is important and is possible only wh... Read >

3 Ways To Improve Your Emotional Intelligence

Emotional Intelligence describes the ability, capacity, skill or self-perceived ability, to identify, assess and manage the emotions of one's self, of others and groups.[1] This article describes 3 methods that you can adopt to improve your emotional inte... Read >

How Does Working With Emotional Intelligence Help Us In Daily Life?

In my previous article, I gave a brief introduction to Emotional Intelligence - what it is, and how developing EI can help in accelerating and sustaining success. This week I would like to focus upon how working with emotional intelligence helps us in... Read >

The Buzz About Emotional Intelligence

According to Wikipedia, Emotional Intelligence describes the ability, capacity or skill to manage the emotions of oneself, of others and of groups. In 1985, Wayne Leon Payne initially coined the term "Emotional Intelligence" in his doctoral thesis, A St... Read >

A Case Study on a Successful ITSM Intervention

This case study will showcase how an ‘ITSM' intervention that Senthil Kumar carried out for a leading multi-national company resulted in an average Objective: During Senthil's international tenure as an ITSM Consultant with a Global Fortune 500 org... Read >

Presentation Skills – Getting Around Nervousness

Presentations provide an opportunity to provide leverage to one's career. Improving ones Presentation skills increases the growth prospects mainly because it is an avenue for an individual to provide clarity and thought to ideas and present them in a mann... Read >

Assertiveness – Why It Is Perceived To Be Difficult

Assertiveness is state of confidence wherein one is bold, direct and primarily confident with others. Many times assertiveness gets confused with aggression. This leads to mishaps like snubbing other people on the wrong site, thereby creating a negative i... Read >

Creating Corporate Culture

What is Corporate Culture? Culture is a natural phenomenon that is created when a group of individuals, who share a common purpose or goal, work together to collaborate. It is created out of common thoughts, goals and attitude that commonly exist withi... Read >

4 Ways To Increase Personal Effectiveness

What is Personal Effectiveness? Personal effectiveness means making the most of talents and resources in all of one's endeavours. At the organisational level, it manifests itself in the form of interpersonal effectiveness and group effectiveness. At th... Read >